Opens in a new tab

City councils

Turn community priorities into direction your city can act on.

Residents expect answers. Council members bring different priorities. The city manager needs a clear direction to turn those priorities into work. We help councils and managers strengthen the relationship and decision process that connect them.

Council–manager partnership

Council

Elected direction

Community priorities and policy

Budget and major commitments

Manager expectations and oversight

City manager

Professional administration

Options and policy advice

Implementation and operations

Progress and emerging issues

Different roles. A common direction.

A council decision gives management a mandate. Useful reporting lets the council see what follows.

For councils working with an appointed manager or administrator, responsibilities begin with the local charter and governing structure.

Sounds familiar?

A council can disagree and still give clear direction.

The difficulty is not always disagreement itself. It can be uncertainty about the decision, the information needed, or what management is being asked to do.

01

The manager is hearing several versions of the priority.

Individual requests accumulate, while the council has not settled the direction or the tradeoffs it expects staff to make.

02

A resident concern becomes an operating instruction.

Council members need to remain responsive without leaving staff to interpret competing directions from across the dais.

03

A major proposal keeps getting deferred.

More information arrives each time, but the council has not agreed which questions would make it ready to decide.

04

The relationship changes after an election.

New priorities and expectations need a place in the council–manager conversation without making every existing commitment uncertain.

One decision, four lenses

What should the city fund first?

Infrastructure, services, and new initiatives compete for limited capacity. SOAR gives the council a way to examine the public choice behind the proposal.

Strategy

Which community outcome should guide the choice?

In focus when

The council connects the proposal to agreed priorities and makes the consequences for other work visible.

Oversight

What do we need to understand before deciding?

In focus when

Service needs, costs, alternatives, and delivery assumptions are clear enough to question, with technical advice brought into view.

Accountability

What mandate are we giving the manager?

In focus when

The council’s decision, management’s implementation authority, and the expectations for reporting and escalation are understood.

Risk

What could change the decision?

In focus when

The council considers affordability, delivery, public impact, and the cost of delay, then identifies what would bring the matter back.

Explore the SOAR approach

A practical perspective

A practical perspective on both sides of the governing relationship.

Boardpath combines legal, governance, and executive experience to help people see the structure behind a difficult conversation. We focus on the choices, expectations, and agreements that let a governing body provide direction and an executive lead the work.

About Boardpath

What changes the conversation

Clear authority does not require identical views.

Council members can retain different perspectives while understanding what the council decided and what the manager is expected to do next. A reliable process helps preserve both debate and follow-through.

A place to begin

Bring a useful question to your next conversation.

These tools and guides can help you compare perspectives, clarify a choice, or put an unresolved question into words.

Tool

Authority map template

Compare understandings of who decides, who contributes, and who needs to know when an issue arises.

Get the resource

Tool

Strategic plan worksheet for boards

Explore direction, competing priorities, and the tradeoffs your board and executive team need to discuss.

Get the resource

Tool

Before the vote: a one-page checklist

A prompt for the chair and chief executive to consider what directors need before an important decision.

Get the resource

Frequent Questions

Before we talk.

Something else on your mind?

Ask us

Yes. The focus is councils working with an appointed manager or administrator. We begin with your local governing structure and the responsibilities it gives elected officials and management.

Yes. We help identify where expectations, communication, authority, or priorities differ, and work toward clearer arrangements around the situations causing friction.

The aim is not to remove political differences. It is to help the council understand the choice, hear the competing considerations, and provide a clear direction through its decision process.

Yes. We can help clarify the mandate, ongoing commitments, information needs, and working expectations that deserve attention as leadership changes.

Tell us what your council and manager are working through.

A decision that keeps returning. A working relationship that needs attention. Tell us what you are seeing, and we can explore where Boardpath could help.

Start a conversation